wear on product

Brian Righetti

February 24, 2023 21:01

I purchased 2 SVAGO chairs, delivered 10/5/20.  Model SV-630.  Serial numbers: AG6002AL2005111 &AG6002AL2005112.  I believe they are the Newton model.  Purchased them in Laguna Hills, CA.  Currently live in Central Texas.  Mailed your warranty registration form for both chairs to Cozzia USA LLC on 10/14/20.  Both of the chairs are coming apart on the underside webbing material where the knees bend.  Before this becomes a problem, I'd like to remedy the problem.  See attached photos of the damage.

Thanks,

Brian Righetti

949-280-7623

2

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  Elizabeth Dixon

  February 17, 2024 02:58

  I'm considering buying a Svago recliner, how was this problem addressed?

  -1

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